Mergers, Closings Plague Charities - that was the headline of a front page article in the
The Wall Street Journal this week. The article indicates that poor performing charities may not event make it. I was intrigued by the comment of the charity leader who was surprised that "funders want to see outcomes." When givers invest in a charity they want know their giving is making a difference - they are interested in knowing the ROI. A charity's mission should be the driver but it is clear goals and measurable outcomes that help us know how we are doing in meeting that mission.